Shipping policy
Thank you for shopping with us! We are committed to providing reliable shipping services and ensuring your order is delivered safely and efficiently.
Order Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Shipping Method & Delivery Time
We currently offer the following shipping option for all eligible orders:
| Shipping Method | Shipping Fee | Estimated Delivery Time |
|---|---|---|
| Economy Shipping | Free Shipping | 5–8 Business Days |
Estimated delivery times begin after your order has been processed and shipped. Delivery times are estimates only and may vary due to customs clearance, weather conditions, carrier operations, or other unforeseen circumstances.
Shipping Destinations
We currently ship to most countries and regions worldwide. Shipping availability may vary depending on the destination and local carrier services.
Order Tracking
Once your order has been dispatched, you will receive an email containing your tracking information. Please allow 24–48 hours for the tracking details to become active.
Delivery Delays
Although we strive to deliver every order within the estimated delivery timeframe, delays may occasionally occur due to factors beyond our control, including:
- Customs inspections
- Severe weather conditions
- Public holidays
- Carrier delays
- High shipping volumes
We appreciate your patience and understanding if unexpected delays occur.
Shipping Address
Please ensure your shipping address is accurate and complete before placing your order. We are not responsible for delays, additional charges, or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged during transit, please contact our customer support team within 7 days of the estimated delivery date. We will work with the shipping carrier to investigate the issue and help resolve it as quickly as possible.
Contact Us
If you have any questions regarding shipping, delivery times, or your order, please contact our customer support team. We are always happy to assist you.
Thank you for choosing our store!